Terms & Conditions

TERMS AND CONDITIONS FOR UNDERTAKING HELICOPTER FLYING WITH AEROTRANS SERVICES PRIVATE LIMITED

  1. Flying activities will be undertaken strictly in adherence to the prevailing rules & regulations mandated by Directorate General of Civil Aviation (DGCA), India.
  2. The joyride is a single route and the estimated duration per joyride is approximately 8 minutes. Once the joyride is booked there cannot be any date change or rescheduling the ride for any time/date.
  3. Cancellation Policy:
    1. In case of cancellation of the ticket by the passenger after booking, Aerotrans shall not be liable to pay any refund to the passenger.
    2. If case of cancellation of the joyride by the company on account of reasons beyond its control such as ATC clearance, weather conditions, dignitary /VVIP visits and other factors, such bookings shall be cancelled by AeroTrans, and the passenger shall be extended a full refund of the booking amount in 7 business days.
  4. All Passengers shall report 30 minutes prior to the estimated departure time at the Helipad for Tent City at White Desert, Ratadiya, Gujarat - 370510 with a valid original government ID proof. Entry will not be permitted without Hard copy of ID proof and the booking confirmation received to your email ID for all passengers. In case a Passengers does not carry original Government ID proof it shall be as NO SHOW and the passengers will not entitled to any refund.
  5. Parking at owners risk.
  6. The passengers are not permitted to carry any type of luggage inside the helicopter. There is no luggage storage facility at the Tent City Helipad.
  7. Passengers shall be denied boarding in case they are under the influence of alcohol, drugs or any sedatives or armed with any weapon.
  8. In case the passengers are foreign nationals, their passport and visa details shall be provided during the booking of tickets for authorised entry at the gate. Booking confirmation will be given after receipt of these documents only.
  9. The joyrides are available 06 days a week except Tuesday.
    1. The joyride commences from 10:00 hours Uptil 16:20 hours
  10. While every precaution is taken to enhance the safety of the passengers during the Joyride, Aerotrans does not hold itself responsible in case of death, injury or loss that may be sustained in the event of a mishap in the due course of the flight. An undertaking shall be signed for the same by the passenger before the commencement of the joyride.
  11. Please produce your Double Vaccination certificate on Aarogya Setu App/ Digilocker at the entry point. Non vaccinated passengers will have to produce Negative RT-PCR Report taken 48 hours prior. Entry may be denied if vaccination certificate/ RT PCR report is not submitted. If the passenger is tested at 100ºF or above then the passenger shall not be permitted to board the helicopter for everyone’s safety. In this case, Aerotrans shall not be liable to pay any refund amount or any type of compensation to the passenger.
  12. Some trips may be unsuitable for customers due to age, mobility, pregnancy, motion-sickness, physical/mental conditions or any other health conditions. It is the customers’ responsibility to check the same prior to booking. Aerotrans shall not be responsible to provide any special facilities unless it has agreed to do so in writing beforehand.
  13. Aerotrans shall not be liable for any injury/health conditions/emotional or physical conditions suffered by the passenger during the Joyride. Aerotrans’s package cost includes insurance limited to the conditions specified in the policies.
  14. The Pilot’s decision will be final for carriage of passengers as per weight limitations of the helicopter.
  15. Children 1 year or above must buy a separate ticket. The charges for 1 year old and above will be same as an adult passenger.
  16. Aerotrans reserves the right at its sole discretion, to modify the above terms and conditions at any time without prior notice.
  17. All fares can be changed without any prior notice. Aerotrans reserves to change fare at any time if there is any increase in government taxes, fuel increase etc.
  18. All disputes are subject to jurisdiction of exclusive courts of Ahmedabad only.